
Instructions, rules and general conditions
1. Registration
All participants or their parents (if under 15 years of age) must register on the website before the party and then sign a declaration of responsibility at the unit.
Parents are asked to register their children on www.woop.fun before attending WOOP. When registering, parents must provide the name of the child who will be attending the party and sign the Declaration of Responsibility. The parents will then sign the Declaration of Responsibility at the reception of the WOOP! unit. If a child attending the party is not registered, by bringing the child to the party, the parents agree to the Declaration, which can be found on the website www.woop.fun. If the children are already registered, no re-registration is required.

2. Arriving at the party
We suggest that the birthday boy or girl arrives 15 minutes before the appointed time to meet his or her guests. An animator will then come to pick up the children. Parents are welcome to meet our excellent WOOP! bar and relax with a coffee or a drink.
3. Equipment and clothing
All necessary equipment, such as socks, bolwing shoes, balaclava, etc., will be provided by us.
It is important that all visitors are dressed in comfortable clothing that allows them to move around easily.
4. Order food and drinks
- Please order additional food and drinks in writing by replying to the email you received when you confirmed your party booking.
- Orders for the additional sweet programme must be placed at least 7 days before the celebration.
- Orders from the additional savoury programme must be placed at least 5 days before the celebration.
5. Use your own food
Salty food from outside restaurants is not allowed, except in the case of medical conditions that require special dietary food that we cannot provide.
Only birthday cake is allowed, subject to a 15 € service charge. For an individual child with a medically certified allergy or other medical condition requiring a special diet that we cannot provide, bringing in their own food is allowed and no charge will be made for the catering.
If you bring your own cake and wish to store it in our fridges, we ask that you deliver the cake no more than one hour before the party starts. In case of a larger cake, please check in advance, as space in our fridges is limited.
No food is allowed in the WOOP! bar!
6. Food and drink cancellation
In case of cancellation of the birthday party less than 5 days before the date, the order from the sweet programme must be picked up and paid for at the WOOP! bar, as we cannot cancel dessert orders placed with an external supplier.
7. Allergies and specifics
If the celebrant or any of the other participants have any allergies, medical conditions or other special needs, please inform the animator before the party. This is the only way we can ensure that your children are in safe hands at all times.
8. Payment, changes and cancellations
- Payment for the birthday party will be made in full on the day of the party, at the location where the party will be held.
- Please let us know any changes to your reservation by email at least 24 hours before the date of the celebration. In this case, we will amend, postpone or cancel the reservation, subject to availability, at no cost.
- Cancellations and major changes to your booking made less than 24 hours before the date of the party will be charged the cost of the staff (animator) booked for your party, which is 50 €.
- The final number of children or changes in the number of children at the party must be notified to us at least 24 hours before the party. This number defines how many animators we need for the party. If an animator has been added due to a higher number of invitees, but fewer children than the number of invitees arrive at the party, the cost of the animator will still be charged at 50 € / party.
- If the party is attended by an age-negative group (large age difference between the celebrant and the invitees), an additional entertainer is needed to ensure the party runs smoothly. The cost of an additional animator for pre-arranged programmes is 50 € / celebration. For the Combo Custom package, this is charged at 30 €/hour.